FAQ

How long does delivery take?

Orders placed before 5:00pm (GMT) on a business day are handled within 1–3 business days and delivered 6–9 business days after dispatch — 7–12 business days in total. Delivery is free on every UK order.

Do you ship outside the UK?

No, we currently deliver to UK addresses only.

Can I return an item?

Yes, within 30 days of receiving it. See our Return & Refund Policy.

Is there a warranty?

Yes, 12 months against manufacturing faults. See Warranty & Replacement.

How do I charge an emergency radio?

Most of our radios charge by USB, the built-in solar panel and the hand crank. Charge fully by USB before storing it for emergencies — solar and crank charging are slower backups.

How do I track my order?

You will receive a tracking link by email once your order ships, or use our Track Your Order page.

How can I contact you?

Email contact@ampworth.shop — Monday to Friday, 9:00am – 5:00pm (GMT).